Make a complaint
Sometimes we don't get things right the first time. If so, we want to hear about it so we can put things right.
To make a complaint, use the form below and we'll be in touch soon.
How we'll handle your complaint
Want to know how we'll handle your complaint? Take a look at the PDF below.
Drop in and say hello
308 London Road
We have a small car park at the front, with plenty of parking available in the surrounding streets on the car park is full.
We're just a short walk from Stoke-on-Trent railway station and we're on a bus route.