In 2024, we launched Thriving Futures — our 5-year corporate plan.
It’s our commitment to making your homes safer, services stronger, and communities better connected.
We’ve now completed year one and we’re sharing what’s gone well and what comes next.
This update shows how we’re performing against the goals we set in the plan across five big areas:
🏡 Thriving Homes – Safe, warm, affordable homes
🧍 Thriving Customers – Services that are easier to use and better meet your needs
🏘 Thriving Communities – Safer, more supportive neighbourhoods
💼 Thriving Business – A strong, well-run organisation
🌟 Thriving Culture – Skilled, motivated staff focused on delivering for you
You told us you wanted clear updates on progress — and this is it.
📖 Ask your support worker, housing officer or local team for a copy
or
💻 Or read it online here
