From late July, LC Construction will become our new repairs contractor.
This decision was shaped with you, for you
Our Repairs Focus Group, made up of customers like you, helped us choose LC Construction — a trusted, local, family-run company who already knows our homes and communities.
Why we’re making this change
You told us the old service wasn’t working and that you wanted to see a new contractor.
What we hope to achieve with LC Construction
- A more reliable service
- Every repair will be tracked to make sure nothing is missed
- Better communication
- Clearer updates and faster emergency response
- Quality repairs
- Before-and-after photos and checks to make sure the job's done right
You don't need to do anything differently
How you report a repair stays the same. The only change is who turns up to do the work, and how it’s done.
All LC staff will wear uniforms with the LC logo and carry ID.
Getting started
LC Construction will begin in late July. We’re working hard behind the scenes to get everything ready but ask for your patience as we make this change.
Your feedback made this happen
Your focus group helped us choose the right team and your voices will keep shaping how we move forward.
We’ll share more updates as we get closer to launch.
Thank you for being part of the change — and for helping us build a better repairs service, together.
