For the past five years, Destination:Home has been changing lives and shaping new chapters for local people impacted by homelessness in Stoke-on-Trent.
Led by our homelessness specialist, Concrete, and powered by a partnership of passionate local organisations, this pioneering service has stood alongside thousands of people experiencing homelessness - offering not just a place to stay, but the tools, support and belief to truly thrive.
Through 24/7, tailored support, we’ve helped people to:
- Find safe, secure homes
- Build confidence and independence with tenancy and life skills support
- Access mental health and wellbeing services
- Gain training, employment and new opportunities
- Connect with peer mentors who understand their journey
At its heart, Destination:Home has always been about more than accommodation. It’s about hope, recovery and lasting change. Together, we’ve proven what’s possible when organisations come together with one mission: to make homelessness history.
As we look to the future, we celebrate the incredible impact so far - and recommit to walking alongside those who need us most, for as long as it takes.
Referrals
We received 1,500 referrals to our Destination:Home service in 2024-2025.
LGBTQ+ customers
We've supported 70 customers through Phoenix, Destination:Home's LGBTQ+ service in 2024-2025.
Floating support
We've provided floating support to help 62 local people stay in their homes through Destination:Home.
Celebrating the impact of Destination:Home
Tim's story
After a family breakdown left him homeless for a year, Tim* found support through Destination:Home. Struggling with severe anxiety and depression, he initially kept to himself, but with the help of his support worker he built confidence to get outside, manage his health and take control of his wellbeing. Now settled in his own home for six years, Tim is proud of how far he’s come - and so is his family.
Ellie's story
After escaping an abusive relationship and time spent living on the streets, Ellie* moved into Destination:Home's 24/7 female scheme. At first, the idea of managing a tenancy felt overwhelming, but with support from staff she’s grown in confidence and resilience. Six months on, Ellie feels safe, proud of her progress, and excited to take the next steps towards an independent future.
Jack's story
After years of addiction, health problems and homelessness, Jack* came to Destination:Home feeling isolated and ashamed. With dedicated support, he’s detoxed, received vital medical care, and reconnected with his daughter. Now three months sober and in stable accommodation, Jack is focused on his recovery and building a more independent future.
