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Head of Homelessness and Complex Needs
As Head of Homelessness and Complex Needs, you’ll lead the delivery, development and growth of Concrete services, to enable us to achieve our ambition of making homelessness history. You will strategically and operationally lead and coach all teams to deliver a range of services across North Staffordshire and Cheshire East.
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Intensive Housing and Substance Use Worker
As an Intensive Housing and Substance Use Worker, you will provide support for customers to access accommodation alongside substance use recovery and treatment options. You’ll create and deliver specialist support packages and housing plans to ensure that customers have access to appropriate accommodation, substance use treatment and support to maintain their accommodation and recovery. You’ll oversee a personal budget to use creatively - to overcome barriers to housing and treatment that customers may face.
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Senior DA Practitioner - Safe Accommodation Services (Volunteer Co-Ordinator)
You’ll lead on the day-to-day activities of a team of volunteers delivering support and co-delivering group programmes to women who have experienced domestic abuse. You’ll lead on supervision, training and volunteer recruitment, playing a key part in the ongoing growth, development and sustainability of the service.
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Senior Domestic Abuse Practitioner
You’ll support adults and families living in our safe accommodation services. You’ll deliver focused and tailored one-to-one support to help them live a life free from abuse.
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Young Persons Support WorkerHousing Support Coach
You’ll provide support and advice to young people who have experienced homelessness and other forms of social exclusion. You’ll work with the team to manage the day-to-day running of the young person’s 24/7 supported accommodation scheme and be the first point of contact for customers and visitors.
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Males Homelessness Scheme WorkerDuty Practitioner
As a Duty Practitioner you’ll provide support and advice to people who have experienced homelessness at our male or female scheme. You’ll make sure customers feel comfortable and can manage their tenancy, as well as signposting them to other support such as housing, health and welfare.
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Waking Night Worker
As a Waking Night Worker you’ll be the first point of contact to customers at our 24/7 schemes during the night. You’ll provide support, manage access to the building, carry out health and safety checks and deal with any emergencies. You’ll work independently, with support from the Scheme Manager, using your initiative to understand and identify any risks and take appropriate action when needed.
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Scheme Administrator
As a Scheme Administrator you’ll provide administrative support to Concrete’s young person’s service. Working with the Scheme Manager, you’ll ensure that reporting data is up to date and void properties are ready to let in a timely manner. You’ll help the team provide the best possible support to customers by handling utilities, dealing with Housing Benefit enquiries, supporting to gather feedback and liaising with the local authority.
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Young Persons Support WorkerIndependent Living Coach
As an Independent Living Coach, you will provide advice and support to people who have experienced homelessness across our young persons, male and female 24/7 schemes. You’ll work as part of a team to manage the day to day running of the scheme, supporting customers with tenancy management, signposting for additional support with housing, health and welfare.
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Young Persons ServiceScheme Manager
You’ll manage the team at our 24/7 Young Persons Scheme, ensuring that everyone has the right support, training and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community.
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Children & Young Person's Domestic Abuse Support Practitioner
You'll deliver group programmes and one-to-one support to children and young people affected by domestic abuse. Based within our safe accommodation service, you’ll also identify additional support needs, manage any safeguarding concerns and work within a multi-agency framework to deliver the best service possible.
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Community Safe and Well Coach
As a Community Safe and Well Coach you’ll visit customers across safe accommodation to complete safe and well checks. You’ll keep their safety at the heart of everything you do, identifying risks and putting the best solutions in place for them.
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Domestic Abuse Practitioner - Safe Accommodation Services
You’ll work with the team to support adults and families within our accommodation services to become tenancy ready and safely move on into settled accommodation. You’ll provide a tailored, person-centred support package to help our customers transition to independence and live a life free from abuse.
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Neighbourhood Officer
We’re looking for a Neighbourhood Officer to join our team to deliver a safe, proactive, and adaptable neighbourhood service to all customers on an allocated patch across our portfolio of homes. Building and maintaining effective working relationships to ensure our neighbourhoods are places our residents can feel proud to live in.
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Property Coordinator
You’ll be responsible for the administration of property maintenance, compliance and repairs work and assisting with the development of a comprehensive property database and other associated record systems within the Property Team and wider Group.
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Events and Activities Co Ordinator
You will be responsible for planning and delivering a wide range of events and activities to customers at Concrete’s male accommodation scheme. You’ll work with customers experiencing a variety of complex needs, including homelessness, substance misuse and mental health, all while recognising and embracing diversity is essential to the success of the role. You’ll be a ‘community connector,’ linking customers to the local area and ensuring that they feel strong, safe and confident.
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