Expires 09/08/2021

Apprentice Customer Service Advisor

*Monday-Friday*

We’re looking for an Apprentice Customer Service Advisor to help the team provide a high-quality experience for customers across all Honeycomb Group brands.

Job requirements:

• Taking calls and digital enquiries
• Answering customer queries
• Resolving problems and managing customer expectations
• Summarising conversations and recording them on our internal contact management system
• You’ll also be supporting the wider business and its teams with administrative duties, data entry and any other ad-hoc activities

What we’re looking for:

• Good ICT skills and able to use Microsoft Office
• Great written and spoken communication skills
• Someone who is polite, with a can-do attitude
• Compassion for helping and giving advice to people
• Someone who is willing to learn and listen to our customers

Who we are:

We’re Honeycomb Group, we know that a happy home is so much more than just a shelter. We’re a group of brands dedicated to making our region and the surrounding areas vibrant. Want to know who makes our work possible? Go to www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, income protection scheme, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), a free yearly flu jab, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us to make sure everyone in our region has access to a happy home. APPLY NOW!

#NoWeekends #OfficeHours #Apprentice #Apprenticeship #CustomerServiceAdvisor #CustomerService #JobsThatGiveBack #Housing #GreatBenefits #Admin #Apprenticeship #EarnAndLearn #Career

Expires 09/08/2021

Assistant Development Support Worker

*Part time I Nights*

We have an exciting opportunity for an Assistant Development Coach to join our young persons supported housing team. To work through the night and help young people aged 16-18 facing homelessness by managing our supported housing building and making sure our customers are safe and well in their homes.

Job requirements:

• You’ll be the first point of contact for customers during the night. You’ll welcome new customers, take emergency referrals and sign-post customers to support if needed.
• Make sure our customers are good neighbours within the community by making sure they follow all health and safety policies and procedures.
• You’ll mediate with customers, helping to solve issues and deescalate challenging situations if needed.
• Keep our customers safe and well in their accommodation by completing health and safety checks, following safe-guarding procedures and by reporting any issues found.
• You’ll be on hand to provide emotional support for customers if they need it.
• Record accurate information in customer files and handover book.
• Work collaboratively with colleagues supporting each other to achieve role, team, customer and organisational objectives.
• Participate in team and communication activities to maintain knowledge and seek support to meet customer and ser-vice requirements.
• Take personal responsibility for work tasks in line with role and team objectives, as well as your own development by agreeing personal development plans and undertaking training to continually develop your skills and knowledge.
• Record any incidents appropriately and in detail.
  

What we’re looking for:

• A good level of education with both an English and Maths GCSE
• Someone with a level 3 NVQ in health and social care or be willing to complete it
• 12 months experience of working with young people, working in a support role and working in a residential setting.
• Someone with great ICT skills able to use Microsoft Office and an online case manager system.
• Someone who can be understanding and empathetic to the challenges faced by young people experiencing homelessness.
• Understanding of complex needs such as mental health, drug and alcohol use.
• Someone with knowledge and experience of delivering trauma informed support
• An ability to de-escalate challenging situations and someone who can make informed decisions quickly.
• Excellent verbal and written communication skills
• Working with customers with complex needs can bring its own challenges so you’ll need to be resilient, passionate, motivated, a good team player, committed, confident and assertive.
• Someone who can work on their own during the night for up to 10 hours.

Who we are:
Here at Concrete we’re making homelessness history, it’s a big statement, but we’re not alone in achieving it. Concrete futures take a group effort. Want to know who help make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.
www.honeycombgroup.org.uk

Benefits of working for us:
We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexi-time and an extra day off that’s just for you), access to free flu jabs and an extensive health scheme, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply NOW!

#SupportWorker #NightWork #Stoke #Homelessness #PartTime #GreatBenefits #JobsThatGiveBack #MentalHealth #ComplexNeeds #HousingCrisis

Expires 06/09/2021

Catering Assistant (Kitchen/Chef/Cook)

We’re looking for four Catering Assistants to join our teams at our over 55’s schemes. The teams produce a range of healthy, balanced meals for village residents, guests and staff while maintaining a high standard of hygiene, health and safety and customer service. You’ll prepare, cook, present and deliver food to residents and help out with any ad-hoc kitchen duties too.

Job requirements:

• Providing nutritional, fresh, balanced food to a high standard considering dietary requirements guests might have.
• Making sure all food is presented and served correctly and that all temperature readings are recorded.
• Helping to produce new food dishes and contribute to menu ideas under the guidance of your team leader.
• Complying with all kitchen rules and standards by following food hygiene, allergen, COSHH, uniform, health and safety regulations and risk assessments.
• Monitoring all fridges and freezers making sure they are displaying the correct temperature.
• Keeping the kitchen equipment and utensils clean, making sure they adhere to the highest possible hygiene regulations.

What we’re looking for:

• Industry knowledge and experience
• Flexibility and able to work throughout the week on a seven day rota including weekends and bank holidays
• Someone able to work under their own initiative
• Full driving licence and access to own vehicle
• Positive DBS check

Who we are:

We’re Staffs Housing, we think everyone deserves a place they’re proud to call home, but sometimes you just need a helping hand to get there. That’s what we do. Making quality affordable homes built around our customer takes a group effort. Want to know who makes our work possible? Go to www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, income protection scheme, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), a free yearly flu jab, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. APPLY NOW!

#Flexible #JobsThatGiveBack #Catering #CateringAssistant

Expires 08/08/2021

Communications & Marketing Officer

We’re looking for a talented, experienced all-rounder to help provide internal and external comms and marketing across our Honeycomb Group brands. You’ll be joining a hardworking and ambitious team who provide a full strategic and operational in-house offer so this is an amazing opportunity for someone wanting to gain more experience in planning, strategy, reporting, analytics and lots more.

Job requirements:

• Creating compelling content for our social media channels including Facebook, Twitter, LinkedIn, Instagram and TikTok
• Creating paid advertising across Facebook, LinkedIn and TikTok to reach new audiences
• Planning marketing campaigns to raise awareness of our vital services and the incredible support we provide
• Designing a variety of literature for our stakeholders including newsletters, leaflets, graphics and more
• Interviewing customers and creating strong storytelling pieces for internal and external use
• Writing press releases and managing press enquiries
• Any other ad-hoc comms activities

What we’re looking for:

• Two years’ experience at Officer level or similar experience in a different role
• Strong social media skills and Facebook paid advertising knowledge
• The ability to craft compelling messages and communicate brand values
• Someone who’s excited to embrace our culture and become a true team player
• The ability to manage your own workload, meet deadlines and work on several projects at once
• A modern, flowing writing style with flawless spelling and grammar, and great attention to detail
• Excellent Microsoft Office and Adobe Creative Suite skills, with good video editing experience a bonus
• Experience dealing with the media in positive and negative situations

Who we are:

We’re Honeycomb Group, we know that a happy home is so much more than just a shelter. We’re a group of brands dedicated to making our region and the surrounding areas vibrant. Want to know who makes our work possible? Go to www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to; a hefty life assurance and income protection scheme, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), a free yearly flu jab, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us to make sure everyone in our region has access to a happy home!

#Flexible #OfficeHours #Marketing #Communications #Officer #JobsThatGiveBack #Housing #GreatBenefits

Expires 09/08/2021

Education Support Worker

*TERM TIME ONLY*
You’ll deliver education and prevention programmes to schools and colleges, educating children and young people to spot unhealthy relationships and identify how to stay safe from abuse.

Job requirements:

• Deliver the Relationships without Fear education programme to children and young people in schools and colleges.
• Provide age appropriate 1-2-1/drop-in service that meets the identified needs of the child or young person and support them to engage with other services and help develop their skills.
• Contribute to the development of our programmes, resources and training.
• Maintain records and collate delivery and outcomes data.
• Make sure all safeguarding and child protection policies of the organisation and individual school or college are met at all times.
• Advocate for children and young people at external meetings, work as part of a multi-agency response to meet their identified needs and help to educate professionals around best practice.

What we’re looking for:

• Someone with 12 months experience of working with children or young people providing either 1:1 or group work/activities.
• Someone with experience of delivering support to children and young people, recognising individual needs, e.g. developmental stage, any additional learning needs, and dealing with complex safeguarding.
• An understanding of the complexities surrounding domestic abuse, the effects it has on children and young people, and safeguarding.
• Someone who’s worked with private, confidential and complex information and able to handle it by following Data Protection Laws.
• Own a vehicle suitable for business use
• Enhanced DBS check
  

Who we are:

We’re Glow a charity on a mission to end relationship abuse, campaigning for change and providing support in our region. Addressing the issue from all angles takes a group effort. Want to know who helps make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.

www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexi-time and an extra day off that’s just for you), access to free flu jabs and an extensive health scheme, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the

Be a catalyst for change and help us impact the way our region addresses abusive relationships. APPLY NOW!

#DomesticAbuse #RelationshipAbuse #Derby #Derbyshire #JobsThatGiveBack #GreatBenefits #PartTime #TermTimeOnly #SchoolHolidaysOff #ChildrenAndYoungPeople #Education

Expires 16/08/2021

Home/Floating Support Worker - Independent Living

Full and Part Time Available - Part time 21 and full time 35 per week

*Derbyshire Dales and Erewash*

We’re looking for two people to join our Derbyshire based Independent Living Service team. You’ll be making sure customers are safe and well in their homes, as well as providing rotated response to people who have fallen in their homes.

Job requirements:

• Visit customers in their homes to carry out an initial holistic person-centred assessment, risk assessment and action plan
• Deliver a bespoke package of housing related support
• Signpost to other agencies and services
• Respond to calls from the Falls Recovery Service and Crisis response phone line to help people up after a fall in their home - £175 for 7 days on call based on no call outs plus £30 per night if called out

What we’re looking for:

• Someone who can problem solve and think quick on their feet, in this role you’ll face challenges, so you’ll need to be able to adapt
• A friendly and approachable person that will make customers feel at ease and safe in their own home
• The ability to work flexibly. Our Falls Recovery and Crisis phone lines operate 24 hours a day, 7 days a week and cover of the rota is split amongst the team
• Someone with a full UK driving licence
• Enhanced DBS check
  

Who we are:

We’re Revival and we believe home should be the place where you feel your best. Whether it’s helping someone tackle a repair for their changing needs or providing companionship, we’re bringing life back into spaces and places. Helping people live happier and longer at home takes a group effort. Want to know who helps make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.

www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), access to free flu jabs, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us deliver expert support services to bring life back into people’s homes. APPLY NOW!

#Derbyshire #DerbyshireDales #Erewash #SupportWorker #JobsThatGiveBack #Support #WeekendWork #EveningWork #HomeSupport

Expires 12/08/2021

HR Business Partner / HRBP / Human Resource / HR

We have an exciting opportunity for a HR Business partner to join our thriving hive. We’re looking for someone who can work with our Head of Business Support and HR Project Manager and the Leadership Community to shape and deliver our HR strategy.

Job requirements:

• Work closely with the HR Project Manager to deliver projects, support ambitions and priorities of the HR team, strategy, and the wider business.
• Develop and maintain strong working relationships with the Leadership Community and managers, to understand the people challenges.
• Work in partnership with the Communications and Marketing Team to support, influence and deliver the engagement strategy.
• Lead on day-to-day operational HR, providing support and guidance to managers on policy and best practice, that’s in line with current employment legislation.
• Support managers with complex employee relations cases, including TUPE.
• Develop initiatives that encourage our people to take ownership of their own performance, careers and learning. And support managers to perform regular check ins and conversations with their team members.

• Use HR data and metrics to inform and drive decision making and change.
• Lead, coach and develop a small team of HR Assistants.

What we’re looking for:

• Someone with a Human Resources qualification like CIPD or equivalent and a coaching qualification or experience would be an advantage
• Substantial experience in HR, previous experience as a HR Business Partner would be an advantage
• Great ICT skills with the ability to use Microsoft Office including Microsoft Teams and HR systems
• Good working knowledge of employment law and best practices
• Great time management skills with the ability to meet deadlines and manage a high workload
• Great written and verbal communications skills
• Someone who can travel to Staffordshire, Cheshire and Derbyshire to support teams across our Group.

Who we are:

We’re Honeycomb Group, we know that a happy home is so much more than just a shelter. We’re a group of brands dedicated to making our region and the surrounding areas vibrant. Want to know who makes our work possible? Go to www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a hefty life assurance and income protection scheme, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), a free yearly flu jab, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.

Help us to make sure everyone in our region has access to a happy home. APPLY NOW!

#NowHiring #Recruiting #HRBusinessPartner #HRBP #HR #HumanResources #BusinessPartner #CIPD #Career #PeopleTeam #Manager #Engagement #Stoke #StokeonTrent #StokeJobs #FlexibleWorking #OfficeHours #JobsThatGiveBack #Housing #GreatBenefits

Expires 31/07/2022

Relief Assistant Domestic Abuse Support Worker

*ZERO HOURS* *PART TIME*
We’re looking for a Relief Assistant Domestic Abuse Practitioner to join our team to help out when the service and team need extra help and support to deliver high quality support and accommodation to people fleeing domestic abuse, including their children.

Job requirements:

• Support customers living in refuge and the community with tailored, practical, emotional and legal support, and make sure they are safe
• Answering calls and emails and responding to any on-call issues
• Update customer case files and ensuring it’s always up to date
• Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs
• Take responsibility for ensuring that all accommodation is secure, and that Health and Safety Standards are met in conjunction with all day staff

What we’re looking for:

• Someone with a genuine understanding of relationship abuse, who can help to address it from all angles and empower survivors to overcome their past towards a more confident future.
• Great communication skills and someone who is able to build a rapport with customers
• A flexible and adaptable approach to meet the needs of the customer
• Someone who can effectively prioritise their work
• Enhanced DBS check
  

Who we are:

We’re Glow a charity on a mission to end relationship abuse, campaigning for change and providing support in our region. Addressing the issue from all angles takes a group effort. Want to know who helps make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.

www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexi-time and an extra day off that’s just for you), access to free flu jabs and an extensive health scheme, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the

Be a catalyst for change and help us impact the way our region addresses abusive relationships. APPLY NOW!

#DomesticAbuse #RelationshipAbuse #Stoke #StokeOnTrent #NewcastleUnderLyme #JobsThatGiveBack #SupportWorker #DomesticAbuseSupportWorker #AssistantDomesticAbusePractitioner #GreatBenefits #Refuge #EveningWork #PartTime #ZeroHours #Flexible

Expires 31/07/2022

Relief Assistant Domestic Abuse Support Worker

*ZERO HOURS* *PART TIME*
We’re looking for a Relief Assistant Domestic Abuse Practitioner to join our team to help out when the service and team need extra help and support to deliver high quality support and accommodation to people fleeing domestic abuse, including their children.

Job requirements:

• Support customers living in refuge and the community with tailored, practical, emotional and legal support, and make sure they are safe
• Answering calls and emails and responding to any issues
• Update customer case files and ensuring it’s always up to date
• Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs
• Take responsibility for ensuring that all accommodation is secure, and that Health and Safety Standards are met in conjunction with all day staff

What we’re looking for:

• Someone with a genuine understanding of relationship abuse, who can help to address it from all angles and empower survivors to overcome their past towards a more confident future.
• Great communication skills and someone who is able to build a rapport with customers
• A flexible and adaptable approach to meet the needs of the customer
• Someone who can effectively prioritise their work
• Someone with their own vehicle suitable for business use and full driving licence
• Enhanced DBS check
  

Who we are:

We’re Glow a charity on a mission to end relationship abuse, campaigning for change and providing support in our region. Addressing the issue from all angles takes a group effort. Want to know who helps make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.

www.honeycombgroup.org.uk

We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexi-time and an extra day off that’s just for you), access to free flu jabs and an extensive health scheme, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the

Be a catalyst for change and help us impact the way our region addresses abusive relationships. APPLY NOW!

#DomesticAbuse #RelationshipAbuse #Stoke #StokeOnTrent #JobsThatGiveBack #SupportWorker #DomesticAbuseSupportWorker #AssistantDomesticAbusePractitioner #GreatBenefits #Refuge #EveningWork #PartTime #ZeroHours #Flexible

Expires 23/08/2021

Relief Falls Responder

*Evening and weekend*
We’re looking for a Relief Worker for the Falls Recovery Service to respond to calls and help customers get back up again after a fall, using our specialist equipment. Customers won’t be injured just unable to get back up on their own and we’ll give you full training on answering and responding to these calls.

Job requirements:

• Answer calls from Tunstall Response and Astroline
• Visit customers in their homes to make sure they are okay after a fall and helping them get back up again using specialist equipment
• Update the team leader of any visits, log the details of the calls and share information from your visits.
• You’ll be covering holidays and sickness on our evenings and weekend shifts , which are 4:30pm-9am on weekdays and 5pm Friday-9am Monday on weekends

What we’re looking for:

• A friendly and approachable person that will make customers feel at ease and safe in their own home
• Be able to problem solve and think quick on your feet
• Be able to motivate yourself and work independently and plan your time effectively.
• Someone with a full UK driving licence
• Enhanced DBS check
  

Who we are:

We’re Revival and we believe home should be the place where you feel your best. Whether it’s helping someone tackle a repair for their changing needs or providing companionship, we’re bringing life back into spaces and places. Helping people live happier and longer at home takes a group effort. Want to know who helps make our work possible? We’re part of Honeycomb Group, a group of brands dedicated to making this region and the surrounding areas vibrant.

www.honeycombgroup.org.uk

Help us deliver expert support services to bring life back into people’s homes. APPLY NOW!

#AmberValley #Derbyshire #FallsRecovery #AtHomeSupport #JobsThatGiveBack #SupportingPeopleInTheirHomes #WeekendWork #EveningWork #WeekendAndEvening #OnCall

Expires 16/05/2022

Relief General Assistant (Catering)

You’ll be helping the team in the kitchen to produce a range of substantial healthy balanced meals as well as serving residents, guests, and staff in our restaurant. You’ll also help maintaining a high standard of hygiene, health and safety and customer service.

Job requirements:

• Help to provide nutritional, fresh, balanced food to a high standard considering dietary requirements guests might have.
• Making sure all food is presented and served correctly and that all temperature readings are recorded.
• Promote any offers, specials or meal deals to customers.
• Complying with all kitchen rules and standards by following food hygiene, allergen, COSHH, uniform, health and safety regulations and risk assessments.
• Report any breakages, accidents, or faulty equipment.
• Keeping the kitchen equipment and utensils clean, making sure they adhere to the highest possible hygiene regulations.

What we’re looking for:

• To be willing to take additional training and qualifications if needed
• Flexibility and able to work throughout the week on a seven-day rota including weekends and bank holidays and occasional evenings
• To be able to work under their own initiative
• A positive DBS check

Who we are:

We’re Staffs Housing, we think everyone deserves a place they’re proud to call home, but sometimes you just need a helping hand to get there. That’s what we do. Making quality affordable homes built around our customer takes a group effort. Want to know who makes our work possible? Go to www.honeycombgroup.org.uk

Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. APPLY NOW!

#Flexible #JobsThatGiveBack #Catering #GeneralAssistant #ZeroHours #PartTime #KitchenStaff #Waiting