Apprentice Customer Services Advisor
Honeycomb Group is a team of social-minded brands championing happy homes in our region, providing services that support and help people across Staffordshire and surrounding areas.
We have an exciting opportunity for someone to be a part of our thriving hive. We’re looking for someone who can support the delivery of our services across Honeycomb Group. In this job, no two days are the same, so you’ll be kept on your toes and able to gather extensive experience in customer services.
You’ll be taking calls, answering customer queries, resolving problems, managing customer expectations, summarising conversations and recording them on our internal system.
We’re looking for someone with a can-do attitude who has a GCSE level of education or equivalent, with a passion for listening and helping people. You’ll need to be friendly and polite, with an awareness of data protection and cyber security.
As this is an Apprenticeship, you’ll be learning on the job gaining experience and qualifications, so you’ll need to have a keen interest in learning and development to build yourself a bright future.
Do you want to help make our region vibrant? Then get in touch today!
Closing date: 09/11/20
Interview date: 17/11/20